The moment you step into their yard, as we did last year on the ABBRA boatyard tour, you notice the difference. The attention to detail was obvious in the organization of the facility. That same attention to detail is what created a strong team and a service-oriented hospitable environment.
Ron Helbig and his team work together to show their customers that they truly care about them and their boats… & because they care, they focus on performing top quality work."
– ABBRA Pres. Pam Lendzion
ABBRA honors NVBY with the Prestigious ‘Excellence in Customer Care Award’
Our award winning service department is the best in the region. We have chosen a talented group of individuals and given the training and empowerment to excel and perform at their very best. At decommissioning, all service customers receive a detailed engine/ systems’ survey making the owner aware of any deficiencies. All masts are removed and each gets its own survey report as well. These are mailed to the customer.
Our climate controlled service shops and high bay are modern and new – set up fully tooled to allow excellent work to be easily accomplished. Each tradesman has his own work area, his own golf cart fully set up. Our extra wide dock allows for easy access to every boat – very efficient service!